The start of the ticket rush

[Starfish]

Morning,

Obviously a busy few days ahead. A reminder that the policy for members and public is online.

We want to make the process as quick and easy as possible for everyone - if you do have any queries I will ensure I check on here regularly or I can be contacted via danny.macklin@essexcricket.org.uk or questions@essexcricket.org.uk

Thanks, Danny Macklin, Commercial Director

[stickyboy]

Is there no queuing system on the ticketline as just get engaged all the time and have to keep ringing back?

[Starfish]

Thanks, we have fifteen queuing lines, it has been so busy that people have been unable to get to that stage at first attempt

Thanks

[nat]

Thanks, we have fifteen queuing lines, it has been so busy that people have been unable to get to that stage at first attempt

Thanks

Come on. You're only selling 5000 tickets not 40,000.

[Starfish]

That's is the maximum number of lines we have, we have to be coat effective whilst offering best service we can

Thanks

[stickyboy]

thanks, finally got through 4 hours later!

[IlfordEagle]

Just to be positive (not many do that on our Forums), I got through dead on 1pm on Saturday (much to my surprise!), was actually the first person to be dealt with & was sorted within 5 minutes, so Well done for that.

[stickyboy]

Just to be positive (not many do that on our Forums), I got through dead on 1pm on Saturday (much to my surprise!), was actually the first person to be dealt with & was sorted within 5 minutes, so Well done for that.

Lucky boy, rung about 30 times during 1 and 4 to get an engaged tone and not even sat in a queue. All sorted now though.

[quincy]

We phoned about 4.00 pm on Saturday. Got through in 2 minutes.

Took less than 5 mins to buy 4 tickets.

Thanks to all concerned

[stickyboy]

Will Meteor Way be open on Saturday?

[Starfish]

Yes pleased to say it will, open from 9am

[stickyboy]

Yes pleased to say it will, open from 9am

thanks, although not sure i will arrive that early

[IlfordEagle]

Ticket ordered on Sat at 1pm, received in post today, Well done Essex.

[stickyboy]

I notice there is forecasts of a fair bit of rain on Saturday, is there a reserve day for this?

[Starfish]

Yes, the Sunday.

Times would be announced Saturday. Please note refund policy applies only IF no result is possible on the Sunday.

thanks, Danny