Essex Outfielder : The Unofficial Essex CCC Forum

Cricket => Official Q&A => Topic started by: Starfish on July 26, 2014, 07:41:44 AM

Title: The start of the ticket rush
Post by: Starfish on July 26, 2014, 07:41:44 AM

Morning,

Obviously a busy few days ahead. A reminder that the policy for members and public is online.

We want to make the process as quick and easy as possible for everyone - if you do have any queries I will ensure I check on here regularly or I can be contacted via danny.macklin@essexcricket.org.uk or questions@essexcricket.org.uk

Thanks, Danny Macklin, Commercial Director

Title: Re: The start of the ticket rush
Post by: stickyboy on July 26, 2014, 02:39:25 PM

Is there no queuing system on the ticketline as just get engaged all the time and have to keep ringing back?

Title: Re: The start of the ticket rush
Post by: Starfish on July 26, 2014, 04:07:36 PM

Thanks, we have fifteen queuing lines, it has been so busy that people have been unable to get to that stage at first attempt

Thanks

Title: Re: The start of the ticket rush
Post by: nat on July 26, 2014, 06:41:57 PM

Quote from: Starfish on July 26, 2014, 04:07:36 PM

Thanks, we have fifteen queuing lines, it has been so busy that people have been unable to get to that stage at first attempt

Thanks

Come on. You're only selling 5000 tickets not 40,000.

Title: Re: The start of the ticket rush
Post by: Starfish on July 26, 2014, 07:05:12 PM

That's is the maximum number of lines we have, we have to be coat effective whilst offering best service we can

Thanks

Title: Re: The start of the ticket rush
Post by: stickyboy on July 27, 2014, 07:09:46 PM

thanks, finally got through 4 hours later!

Title: Re: The start of the ticket rush
Post by: IlfordEagle on July 27, 2014, 08:53:14 PM

Just to be positive (not many do that on our Forums), I got through dead on 1pm on Saturday (much to my surprise!), was actually the first person to be dealt with & was sorted within 5 minutes, so Well done for that.

Title: Re: The start of the ticket rush
Post by: stickyboy on July 28, 2014, 09:15:25 AM

Quote from: IlfordEagle on July 27, 2014, 08:53:14 PM

Just to be positive (not many do that on our Forums), I got through dead on 1pm on Saturday (much to my surprise!), was actually the first person to be dealt with & was sorted within 5 minutes, so Well done for that.

Lucky boy, rung about 30 times during 1 and 4 to get an engaged tone and not even sat in a queue. All sorted now though.

Title: Re: The start of the ticket rush
Post by: quincy on July 28, 2014, 01:20:50 PM

We phoned about 4.00 pm on Saturday. Got through in 2 minutes.

Took less than 5 mins to buy 4 tickets.

Thanks to all concerned

Title: Re: The start of the ticket rush
Post by: stickyboy on July 28, 2014, 09:15:41 PM

Will Meteor Way be open on Saturday?

Title: Re: The start of the ticket rush
Post by: Starfish on July 29, 2014, 05:02:13 AM

Yes pleased to say it will, open from 9am

Title: Re: The start of the ticket rush
Post by: stickyboy on July 29, 2014, 08:58:56 AM

Quote from: Starfish on July 29, 2014, 05:02:13 AM

Yes pleased to say it will, open from 9am

thanks, although not sure i will arrive that early :)

Title: Re: The start of the ticket rush
Post by: IlfordEagle on July 29, 2014, 04:09:16 PM

Ticket ordered on Sat at 1pm, received in post today, Well done Essex.

Title: Re: The start of the ticket rush
Post by: stickyboy on July 30, 2014, 09:32:47 AM

I notice there is forecasts of a fair bit of rain on Saturday, is there a reserve day for this?

Title: Re: The start of the ticket rush
Post by: Starfish on July 30, 2014, 09:37:19 AM

Yes, the Sunday.

Times would be announced Saturday. Please note refund policy applies only IF no result is possible on the Sunday.

thanks, Danny

Title: Re: The start of the ticket rush
Post by: stickyboy on July 30, 2014, 10:32:11 AM

thanks Danny,

in the event of having just enough time for 10 overs on Sat - would they have a 5 overs a side game rather than finish it Sunday I presume?

Title: Re: The start of the ticket rush
Post by: Starfish on July 30, 2014, 10:36:27 AM

That will be a decision for the umpires, RTD and their captain. Thanks

Title: Re: The start of the ticket rush
Post by: stickyboy on July 30, 2014, 11:11:42 AM

Quote from: Starfish on July 30, 2014, 10:36:27 AM

That will be a decision for the umpires, RTD and their captain. Thanks

thanks was just checking as cant make Sunday! Hope weather holds out anyway

Title: Re: The start of the ticket rush
Post by: Mick on July 30, 2014, 04:25:14 PM

Quote from: Starfish on July 30, 2014, 10:36:27 AM

That will be a decision for the umpires, RTD and their captain. Thanks

Really ?  I would have thought on a matter like this there would be guidelines not leaving it to the whims of a few people on the day !

Title: Re: The start of the ticket rush
Post by: Starfish on July 30, 2014, 04:35:40 PM

Should of added, and the Clubs

Title: Re: The start of the ticket rush
Post by: Perov on July 30, 2014, 09:04:35 PM

And Sky!