Danny,
I went to the Ticket Office this morning to collect my Voucher book and was advised by your Receptionist (Kim) that you had already run out!! How did this happen? Surely, you know how many members you have and you print say another 10% for future recruitment? Additionally, Kim also advised me that you cannot send the book to me as it's too heavy!! ( Are we getting an ECCC paper weight in addition to the club badge?).
Unfortunately, this is yet ANOTHER example of incompetence by the Club & the irony is that there has been a significant deterioration in customer service, since the appointment of a Membership & Customer Engagement Manager!!!